DLI Blog

6th September, 2022

The Changing Face of Performance Management during the Pandemic

The Changing Face of Performance Management during the Pandemic

If the sudden onset of the pandemic has taught us anything, it’s that managing communications, crisis response planning, and maintaining a semblance of continuity in business operations is easier said than done.

Operating businesses as usual while a full-blown pandemic rages on has to be the biggest accomplishment of all organizations and businesses that are struggling to stay afloat in 2020. We’ve all been thrown into unchartered waters and are doing our best to manage business operations with minimal disruption in the flow.

In light of these current circumstances, many organizations and HR professionals are unsure how to manage employee performance. Here’s how the pandemic has changed performance management and how organizations can keep up with these changes with performance management software.

How Is Performance Management Changing?

We’re living in a world that’s vastly different from what we knew it to be just a couple of months ago. The only thing we can be sure of is that we can’t be sure of anything. This is why it’s challenging for organizations to plan for 12 months in advance.

The only way to make plans is to introduce an element of flexibility by creating an agile approach that focuses on short-term goals rather than the long-run.

Additionally, targets no longer hold the same meaning for employees as they did before, due to the simple reason that employees are struggling to adjust to remote working conditions.

There’s also a significant imbalance between the types of targets being achieved by employees. Financial targets are much harder to meet compared to easier targets such as handling complaints and customer satisfaction.  This entails that the direct link between performance management and rewards is no longer viable during the pandemic—making performance management even harder to conduct.

How Can Your Organization Keep Up With These Changes?

It isn’t the strongest of the species that survive the pandemic, but those that are most adaptable to change—and that’s precisely what performance management should be about.

Managers can no longer afford to underestimate the motivating effect of growth and overestimate money’s motivating impact on employees. Hence, the best way to go about performance management during the pandemic is to make growth the focus of your strategy more than anything else. Make knowledge, career path, and progression within the organization the center of your performance management reward system.

However, for this to work, organizations need an efficient performance management system that can highlight training needs, support unpredictable workforce planning, and ultimately increase employee retention and boost morale during the pandemic.

If you’re looking for a performance management system, DLI-IT Group has just what you need!

We provide ding turnkey solutions for your organizational and HR management needs. Our Performance Management web application can help you streamline the employee appraisal process by evaluating employees’ progress against monthly targets during the pandemic.

We also offer various other HR software in the UAE, including time attendance management software, recruitment software, and staff meal management system.

Give us a call to find out more about our services today!

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