DLI Blog

6th September, 2022

Why Employee Self Service is the Next Big Thing in HR

Why Employee Self Service is the Next Big Thing in HR

In 2018, a study found that a vast majority, 73%, of full-time U.S. workers desire a high level of employee self-service. This number has only grown since then.

This comes as no surprise. There is global digitalization occurring all around us. Companies, businesses, even families, are going online. Technology is revolutionizing the way the world works at a pace that is difficult to keep up.

Age-old business practices are inefficient in today’s time. And the same applies to decade-old HR practices. Before technology took over, HR practices and processes were carried out manually. This means there was a high risk of human error. This also indicates that mundane and repetitive everyday tasks would take much longer to complete.

With digitization, these tasks can now be done automatically, and within seconds. This gives HR departments the time to focus on more strategic things such as employee engagement, etc. Moreover, employees now also desire a higher amount of autonomy at the workplace.

Here is why self-service is the next big thing in HR:

More Time Saved

In today’s age, time is money. The majority of the HR department’s time is consumed in organizing employee data, editing it, and addressing employee concerns.

The time they save here can be utilized in other aspects that are more beneficial for the company. Thereby, by saving time, self-service is also helping save money.

It is a Cost-effective Solution

In manually carrying out HR tasks, the chances of human error are high. This further adds to the time and per-unit cost of a single task. However, through employee self-service software, HR departments eradicate the risk of human error.

Through improved efficiency and reduced time, you save money on workforce-related tasks.

Discrepancies in Information

When a team of multiple people works on a single task, pieces of information can often get left out or misunderstood.

With HR software, employees can access their information and cross-check details and discrepancies. This increases accuracy as each employee, as well as HR, can access data themselves.

Moreover, the software eliminates duplicate data entries and organizes everything in one place.

Attendance Management

Through self-service software, companies can track attendance more accurately and efficiently. This eradicates the risk of proxy attendance, and the employees can see their number of absences, leaves, and sick days available in one simplified place.

This gives employees autonomy and eases to access their data and attendance record at any time, rather than waiting on HR to provide them with the desired data.

Performance Appraisal System and Performance Management

Employee self-service allows organizations to put in place a transparent, effective, and fair performance appraisal system. This appraisal system keeps employees motivated and increases company loyalty.

Through performance management services, employees can also directly receive prompt feedback on their performance and work, for immediate reform and improvement.

Self Service Software in UAE

It is evident now that self-service is the next big thing in HR. Companies who adopt these practices will benefit in the long run, as they will be saving time and resources which they can use in other aspects of their business, such as boosting sales, marketing, learning, and development, etc.

We, at DLI-IT, have been providing IT and HR solutions in the UAE since 1995. We are revolutionizing the world of enterprise solutions through our renowned HR Management solutions.

Through our HR-Works software, we provide HR Management including, payroll softwareperformance managementrecruitment management, and employee self-service.

Through our self-service software, you can not only revolutionize your HR department but your company as a whole.

For more details, contact us today.

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